Privacy Policy

Effective Date: July 8, 2026

Participation Pathways respects your privacy. This Privacy Policy explains how Participation Pathways collects, uses, protects, and shares information when you visit our website, schedule a discovery call, contact us, or use our online services.

Participation Pathways is operated by:

Participation Pathways
Rosalyn Johnson, MOT, OTR/L
Pediatric Occupational Therapy & Consultation
Website: participationpathways.com
Email: hello@participationpathways.com
Phone: 916-515-7524

This Privacy Policy applies to information collected through this website, online scheduling tools, email communication, and related online services.

Important Privacy Notice

Please do not submit private medical, developmental, educational, diagnostic, school, or therapy-related details through general website forms, general email, or basic scheduling fields. If services move forward, Participation Pathways will provide an appropriate intake and consent process. Health information collected as part of occupational therapy services may also be addressed in the Notice of Privacy Practices.

Information We Collect

Participation Pathways may collect the following types of information:

Information You Provide Directly. You may provide information when you:

  • Schedule a discovery call

  • Contact Participation Pathways by email or phone

  • Request information about services

  • Communicate with us about consultation, evaluation, records review, or school participation support

This information may include:

  • Name

  • Email address

  • Phone number

  • General service interest

  • Scheduling preferences

  • Information you voluntarily choose to provide

Please limit information submitted through general website or scheduling tools to basic contact and scheduling information.

Scheduling Information

Participation Pathways uses Acuity Scheduling to allow visitors to schedule discovery calls. When you schedule a discovery call, Acuity may collect your name, email address, phone number, appointment selection, and any information you choose to enter into scheduling fields. Participation Pathways currently uses scheduling for basic discovery call coordination. Visitors should not submit protected health information, medical history, developmental history, IEP documents, evaluation reports, diagnosis information, or detailed child-specific concerns through basic scheduling fields unless specifically instructed through an appropriate secure process.

Website and Technical Information

When you visit this website, certain information may be collected automatically by Squarespace or related website tools. This may include:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Date and time of visit

  • Referring website

  • General location information derived from IP address

  • Website performance and usage information

This information helps us understand how visitors use the website and improve the website experience.

Cookies and Similar Technologies

This website may use cookies or similar technologies to support website functionality, security, analytics, and performance. Cookies are small files placed on your device that help websites function properly and understand visitor use. You may be able to disable cookies through your browser settings, but some website features may not function properly if cookies are disabled.

Participation Pathways does not currently use cookies to sell personal information or to run targeted advertising campaigns.

If additional analytics, advertising, or tracking tools are added in the future, this Privacy Policy should be updated.

How We Use Information

Participation Pathways may use collected information to:

  • Respond to inquiries

  • Schedule and confirm discovery calls

  • Provide information about services

  • Communicate with prospective clients, families, and teams

  • Manage appointment scheduling

  • Improve website content and usability

  • Maintain website security

  • Comply with legal, regulatory, professional, or business obligations

  • Support administrative operations

Participation Pathways does not use basic website contact information to provide emergency services.

How We Share Information

Participation Pathways does not sell personal information. Participation Pathways may share limited information only when reasonably necessary for business, legal, professional, or service-related purposes, including with:

  • Website hosting and website management providers

  • Online scheduling providers, including Acuity Scheduling

  • Email or communication service providers

  • Technology, security, or administrative support providers

  • Professional advisors, such as legal, accounting, compliance, or insurance professionals

  • Government, regulatory, or legal authorities when required by law

Third-party service providers may process information according to their own privacy policies and contractual obligations.

Third-Party Services

Participation Pathways may use third-party services to operate the website and scheduling system, including but not limited to:

  • Squarespace for website hosting and website tools

  • Acuity Scheduling for appointment scheduling

  • Email service providers

  • Google tools, if used for business profile, search visibility, analytics, or website verification

These third-party services may collect or process information according to their own terms and privacy policies. Participation Pathways encourages visitors to review the privacy policies of any third-party tools they use.

Email Communications

Email is not always a secure method for transmitting sensitive information.

Please do not send private medical, developmental, educational, diagnostic, school, or therapy-related details by general email unless you have been instructed to do so through an appropriate secure process.

If you email Participation Pathways, we may use your email address and information provided to respond to your inquiry and communicate with you about services.

Children’s Privacy

Participation Pathways provides pediatric occupational therapy and consultation services, but this website is intended for use by adults, including parents, guardians, caregivers, educators, and professionals.

Children should not submit information through this website.

Parents, guardians, and adult users should avoid submitting child-specific private information through general website forms, email, or basic scheduling tools unless an appropriate secure intake process has been provided.

Health Information and Privacy

Information collected through general website browsing, general email, or basic scheduling may be different from health information collected as part of occupational therapy services. If you become a client or participate in occupational therapy services, additional privacy practices may apply. Please review the Participation Pathways Notice of Privacy Practices for information about how health information may be used, disclosed, and protected in connection with occupational therapy services.

Data Security

Participation Pathways uses reasonable administrative, technical, and organizational safeguards to protect information.

However, no website, email system, scheduling platform, or electronic communication method can be guaranteed to be completely secure. Visitors should use caution when deciding what information to submit online.

Data Retention

Participation Pathways retains information only as long as reasonably necessary for business, legal, professional, administrative, or service-related purposes. Retention periods may vary depending on the type of information, the reason it was collected, applicable legal requirements, and professional obligations.

Your Choices

You may contact Participation Pathways to:

  • Request access to personal information you have provided

  • Request correction of inaccurate contact information

  • Ask that non-essential communications stop

  • Ask questions about this Privacy Policy

  • Request deletion of certain information, when legally and professionally appropriate

Some information may need to be retained for legal, professional, business, compliance, or recordkeeping reasons. To make a privacy-related request, contact:

hello@participationpathways.com

California Privacy Notice

Participation Pathways is based in California and serves California families and school teams. California residents may have certain rights related to personal information, depending on the nature of the information collected and applicable law. Participation Pathways does not sell personal information. If you are a California resident and have questions about personal information collected through this website or scheduling system, you may contact:

hello@participationpathways.com

Do Not Track Signals

Some browsers allow users to send “Do Not Track” signals. Because there is not a uniform industry standard for responding to these signals, this website may not respond to all browser-based Do Not Track signals. Participation Pathways does not currently sell personal information or use website visitor information for targeted advertising.

Links to Other Websites

This website may include links to third-party websites or services. Participation Pathways is not responsible for the privacy practices, content, security, or policies of third-party websites. Visitors should review the privacy policies of any third-party sites they visit.

Changes to This Privacy Policy

Participation Pathways may update this Privacy Policy from time to time. When changes are made, the effective date at the top of this page will be updated. Continued use of the website after changes are posted means you accept the updated Privacy Policy.

Contact

For questions about this Privacy Policy, contact:

Participation Pathways
Rosalyn Johnson, MOT, OTR/L
Pediatric Occupational Therapy & Consultation
Email: hello@participationpathways.com
Phone: 916-515-7524
Website: participationpathways.com